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    Accessibility Statement

    Last updated: December 4, 2024

    Healthcare technology should be accessible to everyone. We're committed to ensuring our platform works for all users, regardless of ability or assistive technology.

    WCAG 2.1 AA
    Screen Reader Friendly
    Keyboard Accessible

    Our Commitment

    Optimal Health is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to ensure equal access.

    We believe that your ability to manage your health shouldn't be limited by how you access technology.

    Conformance Status

    The Web Content Accessibility Guidelines (WCAG) define requirements to improve accessibility. There are three levels of conformance: A, AA, and AAA.

    Partially Conformant with WCAG 2.1 Level AA

    "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

    Accessibility Features

    Our platform includes the following accessibility features:

    Keyboard Navigation

    All functionality accessible via keyboard. Tab to navigate, Enter to activate, Escape to close dialogs.

    Screen Reader Support

    Semantic HTML, ARIA labels, and proper heading structure work with NVDA, JAWS, VoiceOver, and TalkBack.

    Color Contrast

    Text and UI elements meet WCAG AA contrast requirements (4.5:1 for text, 3:1 for UI components).

    Resizable Text

    Text can be resized up to 200% without loss of content or functionality.

    Focus Indicators

    Clear visual indicators show which element has keyboard focus.

    Responsive Design

    Content reflows for different screen sizes and zoom levels without horizontal scrolling.

    What We Do

    We take the following measures to ensure accessibility:

    • Include accessibility as part of our mission statement
    • Integrate accessibility into our development process
    • Provide accessibility training for our team
    • Assign clear accessibility goals and responsibilities
    • Conduct regular accessibility audits and testing
    • Test with assistive technologies including screen readers and keyboard-only navigation
    • Review and act on user feedback about accessibility

    Compatibility

    Optimal Health is designed to be compatible with the following assistive technologies:

    Screen Readers

    • NVDA (Windows)
    • JAWS (Windows)
    • VoiceOver (macOS, iOS)
    • TalkBack (Android)

    Browsers

    • Chrome (latest)
    • Firefox (latest)
    • Safari (latest)
    • Edge (latest)

    Additional Support

    We also support voice control software, screen magnification, and browser zoom features.

    Known Limitations

    Despite our efforts, some limitations exist. We're actively working to address these:

    Charts and Graphs

    Some data visualizations may not have complete text alternatives. We provide data tables as alternatives where possible.

    Third-Party Integrations

    Components from third parties (payment processors, video conferencing) may have limited accessibility outside our direct control.

    File Uploads

    The drag-and-drop file upload interface may be challenging for some users. Keyboard-accessible alternatives are available.

    Real-time Features

    Some real-time collaboration features may have delayed screen reader announcements.

    Report an Issue

    We welcome your feedback on the accessibility of Optimal Health. Please let us know if you encounter accessibility barriers:

    Contact Accessibility Team

    Email: accessibility@optimal-os.co
    Phone: +44 20 1234 5678 (Monday-Friday, 9am-5pm GMT)

    Our Response Commitment

    We aim to respond to accessibility feedback within 2 business days and propose a solution within 10 business days.

    Legal Compliance

    We strive to comply with the following accessibility standards and regulations:

    • WCAG 2.1 Level AA:Web Content Accessibility Guidelines
    • Section 508:U.S. federal accessibility requirements
    • ADA:Americans with Disabilities Act
    • AODA:Accessibility for Ontarians with Disabilities Act (Canadian users)
    • EN 301 549:European accessibility standard

    Statement Review

    This accessibility statement was created on December 4, 2024. We review and update this statement quarterly to reflect our ongoing accessibility efforts.

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