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    Cookie Policy

    Last updated: December 4, 2024

    We use cookies to keep you logged in and improve your experience. Here's everything you need to know about our use of cookies and how to control them.

    What Are Cookies?

    Cookies are small text files that websites place on your device when you visit them. They're widely used to make websites work efficiently, remember your preferences, and provide information to site owners.

    Why We Use Cookies

    Cookies help us keep you securely logged in, remember your settings, and understand how you use our platform so we can improve it.

    Types of Cookies We Use

    We use four categories of cookies. You can control all but essential cookies.

    Essential Cookies

    Always Active

    These cookies are required for the platform to function. They enable core features like secure login, session management, and security protection. You cannot disable these.

    Examples: Authentication tokens, CSRF protection, load balancing, consent preferences

    Functional Cookies

    Optional

    These cookies remember your choices and preferences to provide a more personalized experience. Disabling them won't break the platform but may affect convenience.

    Examples: Theme preference (light/dark mode), language settings, dashboard layout preferences

    Analytics Cookies

    Optional

    These cookies help us understand how visitors interact with our platform. All data is aggregated and anonymized - we don't track individual health information.

    Examples: Page views, feature usage, error tracking, performance monitoring

    Providers: Vercel Analytics, PostHog

    Marketing Cookies

    Optional

    These cookies may be used to deliver relevant advertisements and track campaign effectiveness. We currently use minimal marketing cookies and never share your health data with advertisers.

    Examples: Conversion tracking, retargeting pixels (if enabled)

    Third-Party Services

    We use trusted third-party services that may set their own cookies:

    Stripe

    Payment processing. Sets cookies for fraud prevention and secure transactions.

    Vercel Analytics

    Privacy-friendly analytics. No personal data collected, aggregated metrics only.

    PostHog

    Product analytics. Helps us understand feature usage to improve the platform.

    Sentry

    Error tracking. Helps us identify and fix bugs quickly.

    Privacy First

    We've chosen analytics providers that respect privacy. No health data is ever included in analytics tracking.

    How Long Cookies Last

    Different cookies have different lifespans:

    Session Cookies

    Deleted when you close your browser. Used for temporary data like login sessions.

    Short-Term Cookies

    Last up to 7 days. Used for remembering recent actions and preferences.

    Persistent Cookies

    Last up to 1 year. Used for long-term preferences like theme settings and consent choices.

    Managing Your Cookie Preferences

    You have control over which optional cookies you accept:

    Cookie Banner

    When you first visit, you'll see a cookie consent banner. Click "Settings" to choose which cookie categories to enable. You can change these choices anytime.

    Browser Settings

    Most browsers let you block or delete cookies. Check your browser's help section for instructions. Note that blocking essential cookies will prevent the platform from working.

    Do Not Track

    We respect browser Do Not Track (DNT) signals. If you have DNT enabled, we automatically disable analytics and marketing cookies.

    Impact of Disabling Cookies

    Disabling functional cookies may affect your experience (e.g., theme preferences won't be saved). Disabling analytics cookies means we can't see aggregated usage patterns to improve the platform.

    Questions?

    If you have questions about our use of cookies, we're happy to help:

    Contact Us

    Email: privacy@optimal-os.co

    Updates To This Policy

    We may update this Cookie Policy when we adopt new technologies or change our practices. Significant changes will be communicated through the platform.

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